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Have you got a question for us? Check out our FAQ’s first…

What format do I get my logo in?2019-01-07T16:03:39+00:00

With all logo design projects, we attempt to develop all artwork as vector graphics, meaning your logo will be good for any purpose. We will supply you with;

Formats (Vector)
Adobe Illustrator Native (.ai) files
Encapsulated Postscript (.eps) files
Scalable Vector Graphic (.svg) files

Formats (Raster)
High resolution (304.8dpi @100%* size) Photoshop Native (.psd or .psb) files
High resolution (304.8dpi @100%* size) Tagged Image File Format (.tif or .tiff) files
High resolution (304.8dpi @100%* size) Jpeg (.jpg or jpeg) files
Multi-resolution (300dpi, 150dpi, 72dpi @ 100%* size) Portable Network Graphics (.png) files both with transparency & white background

*100% size = the size the logo was built as a vector. If a larger raster size is required, then the original working vector files can be scaled to create any fit-for-purpose file.
.tif files only supply if requested or required.

Colour modes
CMYK (Cyan, Magenta, Yellow, Key (black) for print related output)
RGB (Red, Green, Blue for digital output)
LAB* (Lightness, Red-Green, Blue-Yellow for specialised print output)
Spot PMS (Pantone Matching System for specialised print output)
Mono (Black & White, Greyscale)
Reversed (White for use on coloured or halftone backgrounds)

LAB specified colour-space is only supplied if there is a requirement for it.

Please ask if you have any questions about file supply formats & colours.

Can you provide photography?2019-01-07T16:05:48+00:00

Yes, we can provide photography. Although we are not professional photographers, we have undertaken several product photography projects for some of our clients. We have a basic photographic kit & a high quality DSLR digital camera capable of providing excellent images and HD video.

How long will my website take to design & build?2019-01-07T16:06:11+00:00

This is totally dependent on the type & amount of content within the site but as a guide, a small, information-based site may take a couple of weeks to develop whereas a large, multi-page, multi-product site with extra functionality could take a couple of months. We are happy to give you a time estimate on developing your site based on the initial brief.

What is vector art?2019-01-07T16:07:02+00:00

Vector art is also commonly known as line-art. It is a resolution independent digital file. Unlike a pixel-based file (i.e. jpeg, png, psd), a vector file comprises of a series of bezier curves or paths which will not lose clarity when scaled or enlarged. We create vector art wherever possible when designing logos & icons due to the scalability & edit-ability of the files. Common vector application programmes are Adobe Illustrator, Macromedia Freehand & CorelDraw along with various other CAD applications used mainly in architectural & product design.

Can you provide my project in Danish?2019-01-07T16:05:05+00:00

Yes, we can provide all design, web & print projects in Danish. We can also provide Danish domain names (.dk) for website projects.

Can you ensure accurate brand colours?2019-01-07T16:05:27+00:00

We have a solid background in colour matching across all media & output types. At Jaargo, we utilise European standards in colour matching by applying ISO profile sets to all digital assets & we embed these into all output files. We can also liaise with printers to ensure accurate colour output on press.

How secure is my website with Jaargo?2019-01-07T16:07:26+00:00

We provide a variety of security packages and maintenance services. The level of protection depends on your site and its content but we can provide a fully comprehensive firewall & cyber-attack package configured at database server level including extended validation SSL certification. Less comprehensive security packages are also available.

Can you still service UK customers?2019-01-07T16:04:40+00:00

It’s business as usual for our UK clients. We provide remote communication services and will arrange face to face meetings if required. Please see our news article BUSINESS AS USUAL FROM DK.

Can I make amends to my own website?2019-01-07T16:08:09+00:00

Yes, you can. All websites we build have the ability for site owners & collaborators to log in and make amends to the existing content. Some content may be locked out due to constraints on design or for administrative purposes.

How much does a website cost?2019-01-07T16:13:59+00:00

The cost of a website design & build depends entirely on the amount and type of content and the functionality required for the site. Sites with less pages & content command less cost than a site for example that has a full e-commerce shop with multiple products and variants. The best answer is for us to talk with you about the creative & functional brief so we can build a quote on the design, development & hosting values.

Do you provide website hosting?2019-01-07T16:07:46+00:00

Yes, we do. We provide centralised web hosting on a failsafe, resilient cloud-based service. All data & database files are backed up daily with physical weekly data backups. We also include a staging site for further development with every website we host.

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